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Returns & Exchanges

 Money-Back Guarantee 

We offer a 100% money back guarantee on all products that are defective or damaged during shipping. Just let us know and we will provide a return address and a replacement or refund as preferred.

Return Policy

Our Returns Policy timeframe is 30 days from when an order arrives at your address. Please feel free to contact us about returns at support@familywinshop.com.

If you are unsatisfied with your order - please contact our support and we will do our best to help you out!